Operations Manager
Ukrainian American Cultural Center of New Jersey

Job details
Salary Upon request)
Hours: (Flexibility important with some weekend events)
Reporting Structure: Reports into the Chairman of the Board and Parish Priest and is a non-voting member of the Board of Directors

Benefits
Salary commensurate with experience
Bonus potential dependent on operating performance of Center and measured contribution of the role

Principal Responsibilities:

Summary: The Ukrainian American Cultural Center of New Jersey seeks a dynamic, organized Operations Manager who has outstanding interpersonal communication, team building, and management skills who can supervise and facilitate operations, coordinate programs, develop and execute budgeting and implement programs in coordination with the Board of Directors. An experienced multi-tasker who can comfortably work on both short- and long-term goals for our outstanding and expanding community.

The Operations Manager should help inspire the Ukrainian American community to engage in multiple programs in the center; as a strong leader, this person should promote strategies to have the community dedicate their enthusiasm toward supporting the activities of the center whether it’s through volunteer work, rentals of the facility or financial donations. The center is home to multiple organizations but it is important for the Operations Manager to promote the family/community experience for all ages. Ukrainian culture, history, sports activities, and the Ukrainian experience across multiple generations should be incorporated and celebrated at the center.

Responsible for ensuring UACCNJ facilities are maintained within state and local regulations, providing a hospitable environment for member organizations, renters, and the community at large. Responsible for inspecting, maintaining, and repairing mechanical, electrical, plumbing, and HVAC systems to ensure optimal operating results either through direct execution or hiring of vendors.

Operations
Serve as a “face” of the Center:

  • Respond to all calls to the center and direct to appropriate point person if necessary.
  • Coordinate Marketing, Website, and Social Media – with support of a webmaster, social media lead – working in partnership with the Social Club manager and Gym Coordinator. Marketing efforts to be reviewed with the Board to maintain a uniform message that reflects the mission and vision of the Cultural Center.

Fiscal and Administrative Responsibilities:

  • Meet regularly (bi-weekly or monthly as needed) with the Chairman of the Board and Parish priest to provide status of matters, raise any issues or risks, discuss upcoming priorities and activities
  • Participate on the Board as a non-voting member, which includes presenting updates and necessary reports at each meeting including financials.
  • Participate in developing Center budget and then managing to approved budget and spending; work with book-keeper and financial audit committee.

Facilities

  • Opens Center as needed for organizations
  • Oversees and maintains general order in the center’s external appearance and orders repairs (HVAC, Snow removal, and Kitchen cleanliness, changing light bulbs, ordering sub-contractors as needed).
  • Ensures center facilities are set up as per tenant and renter needs and in support of special events.
  • Manages facilities staff (paid and volunteers)
  • Maintains comprehensive maintenance calendar and executes appropriately
  • Maintains capital improvement roadmap – prioritizes, prices, and positions for approval
  • Oversees daily maintenance, cleaning, and minor/major repairs
  • Contracts out and interfaces with vendors including landscaping, snow removal, and cleaning services
  • Oversees inventory and supplies
  • Receives deliveries
  • Accounts for the inventory in’s and out’s for all center owned asset (e.g. alcohol, food)
  • Ensures security of center owned assets (e.g. alcohol to be locked up)
  • Distributes inventory (alcohol, food, and sundries)

Events

  • Takes and responds to incoming calls for event scheduling; leads engagements for leverage of center; directs requests for the gym to gym lead and social club to social club lead
  • Communicates all event plans and details with responsible UACCNJ departments
  • Creates proposals, diagrams, event orders for non-gym, non-social club events
  • Calculates and proposes budgets for planned events or meetings
  • Tracks invoices to aid in the reconciliation of event-related budgets
  • Maintains stock of event supplies, managing orders, and deliveries
  • Supervises hiring, scheduling, training of event staff
  • Maintains effective communication with clients throughout the planning process to ensure the highest level of guest satisfaction
  • Willing to be a part of the execution team on event day if available

Qualifications:

  • Demonstrated leadership skills
  • Self-starter, proactive
  • Excellent project management skills
  • Very good at prioritization
  • Strong staff management skills
  • Excellent vendor management skills
  • Strong verbal and written communication skills
  • Positive, outgoing attitude
  • Ability to work independently
  • Knowledge of electrical, plumbing, HVAC systems preferred
  • Deadline and detail-oriented
  • Positive, outgoing attitude
  • Excellent client/customer relations skills
  • Ability to work independently
  • Ability to foresee and anticipate problems that may affect the customer experience and the flexibility to quickly correct them

Interested parties should please submit their resume to alex@zawahouse.com